Get Started for FREE
Sign up with Facebook Sign up with X
I don't have a Facebook or a X account
 Your new post is loading...
Your new post is loading...
Scoop.it!
What is the best way to ease someone's pain and suffering? In this beautifully animated RSA Short, Dr Brené Brown reminds us that we can only create 
No comment yet.
Sign up to comment
Scoop.it!
Understanding other people's perspectives and feelings is anything but "soft," writes emotional intelligence expert Daniel Goleman.
Andrew Gerkens's insight:
Cognitive empathy allows leaders to understand another person's perspective, reflect on their situation, and consider the forces that may be acting upon them. Emotional empathy allows leaders to sense unspoken feelings by reading facial expressions, tone of voice, or other non-verbals. Both forms of empathy are useful for leaders.
|
Scoop.it!
New research reveals surprising truths about why some work groups thrive and others falter.
Andrew Gerkens's insight:
A long read, with some real gold at the end, which talks about the role of emotional connections and conversations in creating psychological safety in teams.
'The behaviors that create psychological safety — conversational turn-taking and empathy — are part of the same unwritten rules we often turn to, as individuals, when we need to establish a bond. And those human bonds matter as much at work as anywhere else. In fact, they sometimes matter more'.
'In the best teams, members listen to one another and show sensitivity to feelings and needs'.
Helping people be their whole and authentic selves at work has a massive impact on our ability to perform and develop. Our role is to help create the environment where people can thrive.
|
Empathy vs. sympathy
Empathy is feeling with people; a choice to:
- take the perspective of another/recognise it as their truth,
- stay out of judgment,
- recognise emotion in others and communicate that.
It isn't trying to put on a silver lining or provide a solution.
'Rarely can a response make something better. What makes something better is connection'.