Matt Auron explains the shadow concept in culture and how to shine a light on it within your organization.
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The shadow versus the espoused culture...
Addressing cultural shadows is quite difficult. The best thing to do is to simply talk about the undiscussables. Talking about the gap between what one says and what they do – and most importantly – why there is a gap or what belief drives the behavior.
A good definition of org culture too - ' culture is organizational anthropology – a system of interactions that governs how work gets done'.